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BA Generalist

София,

Currently, we are looking for a Business Analyst Generalist to join our company.

Responsibilities

• Be the single point of contact for our clients with whom we have on-going business contracts, understand their business needs and functionality requirements. (Product Owner)
• Make an architectural design decision of how to implement the client’s requirements
• Create business, functional and technical specification documents and customer workflow documents
• Assist the developers in understanding the customers’ requirements. Act as a business to technical translator between departments
• Configure/extend the system to best fulfill the technical specifications
• Evaluate and analyze the requirements, validate with the technical teams and developers and return a proposal for implementation and agree on the timelines • Work closely with the internal development team on the development and implementation of new customer requirements as part of their on-going support contracts as well as on developing our own software products
• Create and execute test scenarios to make sure that the implemented functionalities work as expected and meet the customer requirements
• Design solutions and writing up technical requirements • Support complex CRM or similar B2B systems
• Test and implement technology solutions

Requirements 

• Bachelor's Degree or equivalent with a major in finance, computer science, data science, management, engineering or related field
• Conceptual knowledge of SOA
• Comfortable working with database queries
• Proficient in Microsoft Office suite
• Experience with work management tools (JIRA, Azure Boards, etc.)
• Experience in writing functional and business specifications
• Analytical and problem-solving mindset and approach • Ability to focus on prioritized work and adhere to deadlines
• Self-motivated and eager to learn
• Positive tram player attitude and very good communication skills
• Excellent spoken and written English 

Considered an advantage 

• Experience in a client-facing role
• Experience in the financial or energy industry
• Experience with diagramming tools – Lucid, Visio, Draw.io, Cawemo etc.
• Knowledge of different project management methodologies – Waterfall, Agile, Lean etc.
• Experience in management of a project backlog
• Work experience with ETRM solutions
• Work experience with BPM solutions
• Knowledge of or experience with cloud-based platforms (AWS and/or Azure)
• Experience with system and services integrations: Work with APIs, Data Mapping, Transformations and Derivations
• Technical knowledge or experience - coding, scripting, complex database queries etc.
• Good spoken German

Benefits

Healthcare, dental, vision, Sports cards, Food vouchers

PTOs

Additional days of annual paid leave

Sponsored Events

Monthly Happy hours, Annual teambuilding events

Work from home

Fully remote way of work with an option for class A coworking office